SHANGRI-LA KUALA LUMPUR, Kuala Lumpur – Your ideal downtown stay
Hotel Overview
Shangri-La Kuala Lumpur - Luxury city-center hotel near Petronas Twin Towers
Located in Kuala Lumpur City-Centre, Shangri-La Kuala Lumpur offers expansive views of the Petronas Twin Towers. The hotel features 662 rooms and suites, a health club, and a spa with signature massages and detoxifying treatments. Dining options include Cantonese cuisine at Shang Palace, international dishes at Lemon Garden, and Japanese specialties at Zipangu. The property provides a complimentary shuttle bus service to KLCC, Pavilion, Lot 10, and AvenueK. Business amenities include high-speed Wi-Fi, meeting rooms, and a business center.
Additional perks of the hotel
Complimentary weekend family activities including Arts & Crafts and Junior Chef
Horizon Club Lounge access with breakfast, afternoon tea, and evening cocktails
Live performances at Arthur's Bar & Grill on Thursdays and Fridays
Sustainable seafood sourcing with MSC and Aquaculture Stewardship Council certifications
Complimentary pressing service for up to one suit for Horizon Club guests
Rooms & Suites
Shangri-La Kuala Lumpur offers Deluxe, Executive, and specialty suites. Deluxe rooms include a marble shower and bedside control panel. Executive rooms feature city or garden views, a soaking tub, and separate shower. The Premier Selection Suite has an 80 sqm layout with a deep-soaking tub and Horizon Club access. The Royal Suite includes a Jacuzzi, 85-inch QLED TV, and butler service. Family Premier Suites provide a children's tent and sliding door for privacy.
Other conveniences
Plug & Play workstation with 4K monitor and wireless keyboard in Business Rooms
Nespresso coffee machines in Executive Rooms and suites
Bathroom televisions in Premier Selection and Royal Suites
Kids' bathrobes and slippers in Family Premier Suites
Complimentary shoe shine service for Horizon Club guests
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Plunge pool
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Hotel Location
Guest Reviews & Ratings
I had a wonderful stay at the hotel with its lovely corner setting and large windows offering a great view of the city. The rooms were well-equipped and comfortable, making it a fantastic central location to explore the city easily.
The hotel's rooms were spacious and comfortable with classic decor, though slightly outdated and with a hint of dampness. The location was serene amidst lush gardens, offering convenience to many attractions. The dining experience provided a variety of options but fell short of expectations. The facilities were well-equipped to cater to various needs.
The executive room was very spacious, comfortable, clean, and so cozy. The water pressure exceeded my expectations, and the bathroom was huge with amenities like a bath tab, jacuzzi, rain shower, and even a TV. The service was exceptional, with staff going out of their way to ensure everything was stocked and attended to, especially Sean Lee. The location was convenient and close to major sights like the Petronas Towers, but a bit far from the shopping street. The dining experience was superb with a wide variety of choices, including ice creams and delicious desserts. Overall, a great stay with a mixture of excellent and slightly lacking aspects.
My stay at the hotel was truly wonderful. The rooms, although a bit smaller than what I'm used to, were well-designed with luxury in mind and had convenient power plugs. The service was exceptional, with a special shout-out to Amerah, the concierge, for going above and beyond to make my stay comfortable. The location was superb, offering picturesque views of the PETRONAS Tower and being centrally located between KL Tower and PETRONAS Twin Towers. The dining experience was delightful, with a diverse selection of Asian and Western dishes. The facilities were top-notch, providing everything I needed for a relaxing stay.
Staying at this hotel was a delightful experience. The rooms were equipped with an Nespresso machine to enjoy your favorite coffee, and the extra bed was a big bonus after a long flight. Access to the Horizon Club meant we could indulge in breakfast, afternoon tea, and happy hour. The service was top-notch, with attentive staff always ready to assist and provide excellent services. The location was perfect for exploring between the KL Tower and PETRONAS Twin Towers, offering a serene retreat after a day of sightseeing. The dining options were fantastic with a wide variety of Asian and Western choices to satisfy any craving.
I had a mixed experience at this hotel. The rooms were very good and spacious, but I was allocated on a different floor, and they were looking a little tired. There was a lot of noise near my room, which was quite disruptive.
The hotel offers nicely equipped and very clean rooms, ideal for a comfortable stay, but they are a bit on the small side. The location is great for exploring nearby attractions, including a short walk to the Petronas Twin Towers. The dining experience is indulgent with a wide variety of food. Overall, a lovely stay with excellent service and a convenient location.
I stayed at this hotel with a lovely corner setting and large windows overlooking the city. The room was incredibly luxurious, equipped with thoughtful features like a Nespresso machine and a fully-kitted out kitchen. However, being on the same side of the street as a local nightclub could be noisy at times.
My stay at the hotel was a delightful experience. The rooms were beautiful and well-appointed, typical of the usual luxury standards at Shangri-la Hotels. They were ready, clean, and comfortable, with a small platter of fruits awaiting me. The service was exceptional, with friendly and helpful staff who made me feel at home. The location was perfect, being just minutes away from key attractions like the Twin Towers and Bukit Bintang. The dining experience left me in awe with the stunning rooms and amazing flavors. However, the hotel's appearance looked a bit old.
I had a pleasant stay at the hotel. The rooms were comfortable, providing a good night's rest with a very cozy bed and a nice view. The service was exceptional, especially from Lee, the receptionist who made our stay one of the best in 2019 with prompt and conscientious assistance. The location was excellent, just a short walk away from the Petronas Towers and other tourist attractions. The dining experience was top-notch, although a bit on the expensive side. Overall, a great value for money choice with a few minor drawbacks.
I absolutely loved my stay at this hotel! The rooms were spacious, offering a charming view of the city, and had a cozy kitchenette and dining area. The service was exceptional, with friendly staff who made my experience delightful. The location was perfect, close to main attractions and convenient for exploring. The dining options were fantastic, especially the variety available in the club lounge. The facilities were top-notch, making my stay even more enjoyable.
Next best alternative
Center Hotels Plaza
Pier 5 Hotel Baltimore
Concorde Hotel Kuala Lumpur
Hotel Quirinale
Hyatt Regency Tokyo
Sandman Suites Vancouver On Davie
The Queens Gate Hotel
Hotel Ambassadeur Et Suites
The Evelyn Nomad
Jfk Inn
Kahler Inn And Suites
The Athenaeum Hotel & Residences